Shipping & Delivery

Every Crisp Craft Paw order ships free and fully tracked, anywhere in the United Kingdom. Here is exactly what happens once you place your order.

Dispatch & Processing

Orders are processed within 24–48 hours of confirmation, Monday to Friday. Orders placed before 2pm (UK time) join our priority dispatch queue for the quickest possible turnaround.

Transit Times & Tracking

Standard delivery takes 6–12 business days from dispatch, carried by our tracked courier service across England, Scotland, Wales and Northern Ireland.

Delivery is free and fully tracked on every order, with no minimum spend.

Delivery Guarantees

The moment your parcel is dispatched, your tracking code is emailed to you automatically — so you can follow your order door to door from day one.

Should anything about your delivery look out of the ordinary, our team is on hand at hello@crispcraftpaw.com. We keep an eye on every shipment until it is safely with you, and every order remains covered by our 30-day return guarantee.