Terms of Service

Terms of Service

Welcome to Crisp Craft Paw. These Terms of Service ("Terms") govern your use of crispcraftpaw.com and any purchases you make from us. By using our website or placing an order, you agree to these Terms.

1. Products and pricing

All prices are shown in pounds sterling (GBP) and include VAT where applicable. We make every effort to display products and prices accurately, but errors may occasionally occur. We reserve the right to correct any errors and to change prices without notice.

2. Orders

Your order is an offer to buy. A contract is formed when we send you a dispatch confirmation. We reserve the right to decline or cancel any order.

3. Payment

Payment is taken securely at checkout using the methods shown there.

4. Shipping and delivery

Delivery timescales and costs are set out on our Shipping & Delivery page.

5. Returns and refunds

Your statutory rights under UK consumer law are not affected. Details of how to return an item are set out on our returns policy page.

6. Intellectual property

All content on this website, including text, images and logos, is owned by or licensed to us and may not be used without our permission.

7. Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of our website or products. Nothing in these Terms limits liability that cannot be limited by law.

8. Governing law

These Terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.

9. Contact

Questions about these Terms? Email hello@crispcraftpaw.com.

10. Changes

We may update these Terms from time to time. The current version will always be posted on this page.